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Comment by pjr

Any news on this? I've had similar problem since two updates ago. Not sure if it was because of jolla update or update of our front end server. After that I've had the same "Credentials check FAILED!...

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Comment by mm7540

On the tablet: After uninstalling the plugin, deleting the old config and log file, and re installing, is now working and syncing again.

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Comment by chris.adams

@mm7540 I do expect there to be different bugs in the Tablet's (new) activesync plugin, compared to the Phone's (old) activesync plugin. At the moment we don't have the resources to follow up on many...

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Comment by Nirkus

@daywalker - thank you for the pointer! @chris.adams: does [this](https://together.jolla.com/question/109512/cant-add-microsoft-exchange-account-since-11928-update/?comment=110946#comment-110946) still...

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Comment by daywalker

https://together.jolla.com/question/109512/cant-add-microsoft-exchange-account-since-11928-update/?comment=110946#comment-110946

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Comment by Nirkus

Well, I think we need to debug this - finding the actual issue by testing different server configurations will take forever. I updates my "answer" with some details on those two Exchange services....

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Comment by mm7540

have apparently the same problem, using the 'new' plugin on the tablet (the old plugin on the phone continue to sync on the same server , but I was not brave enough to try to delete and re create the...

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Comment by chris.adams

My understanding is that this error will be hit if the server only supports SSLv3 (and not later TLS protocols) OR if the exchange server is running on Windows Server 2003 (which doesn't handle more...

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Answer by Nirkus for Can't add Microsoft Exchange account since 1.1.9.28 update

Hey, have the same error #5 with a specific Exchange server on my Jolla phone. :-/ Sailfish OS 2.0.1.7 Trying to add the Exchange account using devel-su -p jolla-settings: [..] [D]...

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Answer by Jonas for Can't add Microsoft Exchange account since 1.1.9.28 update

I also have the same problem on my Jolla Tablet. My "old" account still works on the ph one, but with same settings on the tablet nothing happens.

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Comment by tigeli

@TheGrave Actually there can be two issues.. The SSLv3 one and the other one which is not so known which is the hard limit of Windows 2003 server looking only the first 64 ciphers announced by the...

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Comment by TheGrave

Same stupidity in my company - TLSv1.0 only. Something interesting I spotted in the journalctf logs though: Feb 25 12:02:12 Jolla estart[1678]: [D] saveSettings:110 - [jsa-eas] Saving account settings...

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Comment by daywalker

Our server supports TLS 1.0 and it doesn't work. However i just talked back to my colleagues and good news :D They are in the process of migrating our Exchange Server so TLS 1.2 will be supported in...

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Comment by chris.adams

@nelbrog: the Jolla Tablet uses a new (rewritten) Exchange Active Sync stack. If you have issues with exchange on tablet, please provide any information you can (including logs etc) to me, via email if...

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Comment by tigeli

@SlOrbA The correct fix would be allowing the secure protocols to be used on the Exchange servers. @rudi10 Only SSLv3 is not allowed anymore by default with 1.1.9, the TLSv1 and better should still...

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Comment by nelbrog

I also face the problem that I can't create my exchange account on the jolla tablet, whereas the previously created exchange account on my jolla phone on 1.1.9.28 works flawless. I tested the exchange...

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Comment by SlOrbA

So is there a workaround, until the possible "allow unsecure SSL version" configuration UI option is added or the offending exchange servers IIS is updated from it's out-dated defaults?

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Answer by rudi10 for Can't add Microsoft Exchange account since 1.1.9.28 update

This is an issue with unsecure Exchange Server. You can check your server by trying `openssl s_client -connect my-exchange.here.com:443`. Try with options -ssl3, tls1, -tls1_1 and tls1_2. If only ssl3...

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Comment by juho

Thanks for the info Hal! I also had to revert to 1.1.7.28 from 1.1.9. I was wondering if Saimaa would have the fix, but apparently not. Exchange is essential for me too, so I'll just have to wait.

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Comment by Hal

Latest "Saimaa" installed. Still..active sync won't work. Went back to 1.1.7.28 version where all was fine and still waiting if something new comes in future in this issue. I have to have this program...

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